Sea Candy Policy
- (US) customers only are allowed to exchange items for store credit. You are welcome to ship back your order, however, we do not cover the return shipping cost. No cash/card refunds for Sea Candy orders in US. All items are made to order.
- For exchanges on sale items we will honor the sale per category. Example: for a coupon with 15% off rings, we will honor any ring exchange even if the coupon has expired.
- For all International orders there no returns and no exchanges.
Shipping & Delivery
- All (US) orders will take 4-7 days to build. Pre-shipment might appear early on your order, however, allow 4-7 days for your order to ship.
- If your item has shipped and says "Delivered" however you still do not have your order, try checking with your neighbors first to see if the post office mistakenly dropped your order their. Please allow 1-2 days for USPS tracking updates, it is totally normal for them to delay updates even if your item has sent!
- For International Orders, please allow 4-7 days for your order to be built and 1-2 weeks depending on your location for your order to arrive. I know it is a long wait for your Sea Candy, however, some borders have strict rules and guidelines for what can be shipped!